Privacy Policy
1. Scope of This Policy
This policy applies to websites and online services operated by BrainScanMedia.com, Inc. It does not govern third-party websites, platforms, application stores, payment providers, or services that maintain their own privacy policies.
2. Information You Provide
We may collect information you voluntarily submit through contact, quote, hosting, account, support, and other forms. This may include your name, company, email address, telephone number, postal address, domain name, project requirements, service selections, and communications with us.
When information is required to perform a requested service, declining to provide it may prevent us from completing that request.
3. Payment Information
Payment information may be handled through an authorized payment processor or through a separately arranged secure payment process. Payment providers process financial information under their own terms and privacy practices. We do not intentionally place full card numbers or card security codes into ordinary website notification emails.
4. Information Collected Automatically
Our websites and service providers may automatically receive technical information such as an IP address, browser type, device or operating-system information, referring page, requested pages, and the date and time of a visit. We may use cookies or similar technologies where needed for sessions, security, preferences, analytics, or site operation.
You can control cookies through your browser. Disabling essential cookies may limit features that depend on sessions, forms, account access, or saved preferences.
5. How We Use Information
- Responding to inquiries, quote requests, and support needs.
- Creating, maintaining, hosting, and supporting client projects.
- Processing authorized purchases, subscriptions, and billing requests.
- Communicating about project status, service changes, and account matters.
- Protecting our websites, systems, business, clients, and legal rights.
- Analyzing site performance and improving our services and user experience.
6. Disclosure of Information
We do not sell personal information. We may disclose information to service providers that help us operate our business or fulfill a request, such as hosting, email, security, analytics, payment, and infrastructure providers. These disclosures are limited to what is reasonably necessary for the service involved.
We may also disclose information when reasonably necessary to comply with law, legal process, court orders, or lawful government requests; investigate fraud or abuse; enforce agreements; or protect the rights, safety, and property of BrainScanMedia, our clients, users, or others.
7. Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, loss, or misuse. Information submitted through supported pages is transmitted using HTTPS encryption. No internet transmission or storage system can be guaranteed to be completely secure.
8. Retention
We retain information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, enforce agreements, meet legal obligations, and protect our systems. Retention periods depend on the type of information and the purpose for which it was collected.
9. Children
Our business services are not directed to children under 13. Products and professional services are intended for adults and organizations. Individuals under 18 should obtain permission from a parent or legal guardian before purchasing services.
10. Third-Party Links
Our website may link to third-party sites and services. BrainScanMedia does not control and is not responsible for their content, security, or privacy practices. Review the privacy policy of each third party you choose to use.
11. Communications and Choices
You may ask us to stop non-essential marketing communications by following an unsubscribe instruction when provided or contacting us. We may still send transactional, project, billing, security, or service-related communications when appropriate.
12. Policy Changes
We may revise this policy as our websites, services, and legal obligations change. The updated version will be posted on this page with a revised “Last updated” date. Continued use of our website after an update is subject to the revised policy.
13. Contact Us
Questions, privacy concerns, or requests regarding your information may be sent to legal@brainscanmedia.com. We may need to verify your identity before acting on a request involving personal or account information.